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1. #Native access uninstall product update#
2. #Native access uninstall product registration#
3. #Native access uninstall product code#

#Native access uninstall product registration#

I would expect a question about the registration after deinstallation but after the error message no further action is possible except closing of the window. In no case I was asked for a new registration but only received the quoted error message.

Before and after the installation with restart or not the PC. I still have the internet connection turned on and off a few times. The next sentence then is said - quote > "Hello, I assume your network card is not disabled? < unquoted. They simply repeat the instructions to uninstall and reinstall, and finally they gave me a link, incomprehensible to me in this context, which says that it is not necessary to have an internet connection after first registration.

#Native access uninstall product code#

I'm surprised the support doesn't respond to the error code information.

It works fine. One of the first instructions of the support was also to uninstall and reinstall Reaper. I use Reaper (last version) as host and Norton on my notebook as well. Very rarely I had to check with Norton to see if a complaint was really justified. I use Norton for all 5 computers of my family and don't want to change because of Line6. Norton doesn't complain about anything when it's called. I confess that I did not find the possibility to deactivate a quick start. This also means the files in Progaramm data (User area) and the found directories. Of course, with moving libraries, you will have to redirect Kontakt itself to any changed sample and instrument locations, as well as potentially batch re-save.I canceled everything that has a connection to the Helix native after uninstalling it. My mantra for moving libraries is to still open these first in Kontakt, and make sure those are displaying (not knowing about the new “hide” box stumped me as well at first), then close that out and run Komplete Kontrol in stand-alone to rescan its data base (which can also be done manually in its preferences). The above has now become the new “step one” in a three-step routine I use for keeping all the relevant Komplete Kontrol (and sometimes Maschine) instruments and libraries accessibly if/when using my Komplete keyboard, but also, mainly, when using Kontakt in my DAW. And, per the prior advice, finding the associated p-list files may be necessary for problems, though I personally have only ever done this when removing unused NI products entirely.

In short, all of the above is what NI suggests not doing, i.e., moving something once installed, but it all seems logical to me.

I think there may even be a rescan icon in NA, but I'm not at my computer to double-check this. I can click on any product and it will show its associated path for future updates. Relaunching Native Access then updated those respective paths in the interface. So, I moved each respective NI product in and out of these designated NI User folders, then deleted the original locations (on that, I moved things temporarily to the trash until I was sure the new locations are recognized).

#Native access uninstall product update#

I agree: NI needs to update this to be an option, and I recall them mentioning they were looking into.īut I suspect it can simplify things to create and name a new folder for “User,” though I am not certain if there is a unique ID associated by NI upon installs, as I already had three NI established locations to begin with for moving things around. I actually had three different locations already establish, on three different drives, from the older Service Center method, but the bulk of things were getting installed onto the new “default” path NA determined. FWIW, I have managed to divide up the NI stuff onto three different drives - and have Native Access now recognize each of these designated paths.